Forums Help & support Unable to decrypt due to Temp directory's location

This topic contains 5 replies, has 2 voices, and was last updated by  Svante 1 year, 2 months ago.

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  • #5857 Reply

    Jeff

    I’m currently unable to decrypt a rather large file that I encrypted with Axcrypt because it’s larger than the SSD my operating system is installed on. I keep getting the error that there is not enough space on the disk to decrypt it. I’ve read your FAQs/Documentation on this site and the old one, and neither appear to have an option for this.

    Is there any way to change this temporary directory’s location in Axcrypt to a different drive so that I will be able to decrypt my data, or does Axcrypt require I change my %LOCALAPPDATA% variable within Windows itself for all apps to go to a new location on a different drive?

    Thanks for your help!

    #5859 Reply

    Svante
    Keymaster

    Hello Jeff,

     

    Since it’s such a large file, I don’t see that you should open it and decrypt it using double-click, right?

    I would place it on a drive where there is space to keep both the encrypted and decrypted file, and then right-click the file and select AxCrypt | Decrypt . It will then only use space in that folder.

    #5861 Reply

    Anonymous

    I would place it on a drive where there is space to keep both the encrypted and decrypted file, and then right-click the file and select AxCrypt | Decrypt . It will then only use space in that folder.

    I did try this and it still created the temporary file in %LOCALAPPDATA%\Temp\ and gave me a not enough disk space error.

    #5862 Reply

    Jeff

    Sorry, above post was me, not Anonymous.

    #5863 Reply

    Jeff

    Nevermind, went back and tried again and it looks like I only tried it using Axcrypt v1, not v2.  With v2 the temporary file is not created.

    Thanks for the help!

    #5864 Reply

    Svante
    Keymaster

    Oh, sorry, I kind of assumed this was version 2 all along… Glad it all worked out.

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