Forums Help & support "unexpected error" messages

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 4 months, 3 weeks ago.

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  • #10849 Reply

    jay m

    “Exception during processing….[no magic guid was found. (sessionchange)]!!!????

     

    Even when I AM NOT USING Axcrypt this message KEEPS popping UP!!??

     

    NEVER seen before!

    #10851 Reply

    Svante
    Keymaster

    Hello jay,

    The message means that AxCrypt is trying to open or decrypt a file that does not contain a predefined fixed sequence of 16 bytes that start off every AxCrypt file.

    A possible reason for this is if you’ve associated other extensions than .axx to AxCrypt. Also, while I’m not sure, the message seems to indicate that you’re using AxCrypt 1.x. This is no longer supported or maintained.

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