Forums Bugs & issues Will not work—sometimes!?

This topic contains 1 reply, has 2 voices, and was last updated by  Azhaguraja B 3 months, 3 weeks ago.

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  • #10923 Reply

    j

    Sometimes AxCrypt works fine and sometimes I get random error messages.  Latest one on a perfectly okay file is “the file or directory is corrupted or unreadable”….and this popped up AFTER encrypting a different file in SAME folder and directory!?

    I never had any problems in the past with AxCrypt but over the last month it is hit-or-miss!

    #10945 Reply

    Azhaguraja B
    Keymaster

    Hello J,

    This issue because of your hard drive or USB drive was corrupted or NTFS incorrectly determines that the name of a parent folder does not change when NTFS opens a file.

    For example, one thread might rename a file at the same time that the other thread moves the same file. NTFS then tries to remove a link that no longer exists to the file. Therefore, NTFS generates the error message that is listed earlier in this article. Ref. Source https://support.microsoft.com/en-in/help/867525/you-receive-a-the-file-or-directory-is-corrupt-and-unreadable-error-me .

    This is not realted to AxCrypt application. You can resolve the same by searching the issue on the internet.

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