Forums Help & support wrong password

This topic contains 1 reply, has 2 voices, and was last updated by  Svante 10 months ago.

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  • #12758 Reply

    sebastien

    hi, since the new Axcrypt. i try to follow instruction to open account but i think i change something on the password of my crypted folder so… i can’t open it i’m really lost and really disapointed about that, i know it’s free version but before i never have trouble and now that

    help please

    #12762 Reply

    Svante
    Keymaster

    Hello sebastien,

    There’s no real difference between the new and the old, and as long as you know the password to the encrypted file you are trying to open, you can.

    Please describe in more detail, just what the problem is and we’ll try to help you out.

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